customer information

customer information
Delivery within Germany is basically done by prepayment or COD. Within the city ring Berlin, we offer rooms with messenger delivery. Initial orders are generally delivered by Last Name or cash in advance . For shipments by cash in advance , the delivery according to the bank processing times by about 2-5 days delayed. Exceptions apply to large companies , public bodies and institutions, and if previously agreed otherwise . On invoice and order form can be supplied by arrangement manufacturers , contractors and government agencies. Returns the gear shipments Germany € 50.00 net to 100kg easy plus delivery costs EU countries 100 , - € net to 100kg easy plus delivery cost Rest of Europe 200 , - € net to 100kg easy plus delivery costs Please note that for deliveries outside the EU Member States will incur additional import duties and taxes are levied . For parcels value please check the shipping costs by e -mail to info@db-automobile.com . Withdrawal 1 Our customers have a right of withdrawal according to § 36 BGB 1a in distance contracts . This may be exercised within two weeks after receipt of the goods or by returning the goods. It is sufficient to send to: db -automobile GmbH , Waldstr.98 12-13 , 13403 Berlin Please read our Terms of details and exceptions (Terms of Service ) 2 Up to a value of 1000 euro the consumer bears the cost of returning unless the delivered goods do not correspond to the ordered goods.
 
 Your db -automobile Team